About Our Agency in Surprise, AZ

Ideal Insurance Agency is your Trusted Choice and independent insurance agency located in Surprise, Arizona and services Peoria, Surprise, Sun City, Sun City West, Wickenburg, Goodyear, Anthem, Phoenix, and all of Arizona.

The mission of our agency is to provide the insurance protection our clients need by offering quality products, excellent service, and guaranteed value. We are committed to finding the best insurance solutions for you, your family, and your business.

As an independent agency, we represent multiple insurance companies. We are able to compare coverage and prices in order to offer our customers the greatest value possible. In addition, Ideal Insurance Agency combines years of experience with cutting edge products to provide exceptional service to all of our policyholders.

We value the opportunity to discuss all of your insurance needs with you. Call us today and allow us to demonstrate our dedication to prompt, friendly service and superior customer care.

Community Involvement

Ideal Insurance Agency currently belongs to three Chambers of Commerce. The Agency has been a member of the Glendale Chamber of Commerce since 1991. In 1999 the Glendale Chamber of Commerce awarded Ideal Insurance Agency “Partner of the Year Award.” The Agency was given another Award as “Member of the Year” in 2001. In 2005 the Business Journal and the Glendale Chamber of Commerce presented the “All Star Company Award” to Ideal Insurance Agency.

Awards

  • Small Business Partner of the Year – 1999 – Glendale Chamber of Commerce
  • Chamber Member of the Year – 2001 – Glendale Chamber of Commerce
  • Alliance Stars Award – 2005 – Phoenix Business Journal
  • Legacy Award – 2016 – Surprise Regional Chamber of Commerce
 
 

Our Pledge to you:

Trusted Choice Pledge of Performance - Ideal Insurance Agency in Suprise, AZ
Trusted Choice® agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.

As a Trusted Choice® agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:

  • Work with you to identify the insurance and financial services that are right for you, your family or your business and use our access to multiple companies to deliver those products.
  • Guide you through the claims process for a prompt and fair resolution of your claim. Help you solve problems related to your coverage or account.
  • Explain the coverages and options available to you through our agency, at your request.
  • Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
  • Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
  • Use our experience and multiple company relationships to customize your coverage as needed.
  • Commit our staff to continuing education so they may be more knowledgeable in serving you.
  • Treat you with respect and courtesy.
  • Conduct our business in an ethical manner.

We pledge this to you, our clients and ask that you let us know if we fail to meet our commitment, so we may take corrective action.

 

About David Mitchell

 
David Mitchell has held an Arizona Property and Casualty License since 1980 and life and health license since 1988. In addition he has held the Certified Insurance Counselor (CIC) for twenty years. According to the latest statistics of the National Alliance for Education and Research less than 1% of insurance producers in the United States have attained this achievement.

David Mitchell and his father Jack Mitchell co-founded Ideal Insurance Agency in 1982 and has grown from one customer to in excess of 6,000. David is still an active partner and his responsibilities include Strategic Planning, Finances, Human Resources, and being the Director of the Commercial Property and Casualty Operations of the Agency. In addition David has written many life insurance policies and manages life sales in the Agency.
David Mitchell has taught continuing education insurance courses for the Independent Insurance Agents of Arizona and the Customer Service Insurance Representation Designation through the National Alliance for Insurance Education and Research. David Mitchell has taught both personal lines and commercial lines courses. In addition he has served the industry through reviewing sections of the Insurance State Producer Licensing Exam(s) since 1999. In January of 2012 David served to review the State Licensing Exam for life insurance, prior years have included Accident and Health Insurance, and Personal and Commercial Lines of Property and Casualty.

David Mitchell was the State President of the Independent Insurance Agents of Arizona in 2008 to 2009, and
 
David Mitchell - Ideal Insurance, AZ
David Mitchell - Ideal Insurance, AZ
 
served on the State Board of Directors four years and the Executive Committee for three years. He also serves on the Education Committee for the Independent Insurance Agents of Arizona. In 2004 David received the Archie Mendelsohn Award for leadership and mentoring new insurance agents in the insurance industry. In 2011 and then again in 2012 he received the Committee Chair of the Year Award from the Independent Insurance Agents of Arizona. In addition in 2012 David received the Charles W. Traubel Memorial Award given as a tribute in recognition of Charles W. Traubel who maintained the high standards of service and integrity for insurance in Arizona and is awarded to a recipient who has made an extra effort contribution in time and effort to further the interest of the Independent Insurance Agents of Arizona.

David Mitchell has attended several colleges. In 1995 he received his Bachelors in Management. He received his Masters Degree in Business Administration (MBA) from the University of Phoenix in 1998. David Mitchell received his second Masters Degree in Human Resources (MA.HR) in 2001 from Ottawa University. Along with the MA.HR Dave holds the Senior Professional Human Resource Designation (SPHR). The SPHR is a high professional designation in the discipline of Human Resources.

David Mitchell has been an Adjunct Professor at Western International University since 2002, and DeVry University since 2012. He is approved to teach several business courses. For the last two years he has primarily instructed Human Resource Courses. David Mitchell has taught at both the undergraduate and graduate level courses.

Ideal Insurance Agency currently belongs to two Chambers of Commerce (Phoenix and Glendale). The Agency has been a member of the Glendale Chamber of Commerce since 1991. In 1999 the Glendale Chamber of Commerce awarded Ideal Insurance Agency "Partner of the Year Award," The Agency was given another Award as "Member of the Year" in 2001. In 2005 the Business Journal and the Glendale Chamber of Commerce presented the "All Star Company Award" to Ideal Insurance Agency.

David Mitchell was elected to the Glendale Chamber of Commerce Board in 2001 for a three year term and re-elected in 2004 for another three years. In 2004 he served as Chairman of the Board. In July of 2011 David Mitchell was asked to once again serve on the Board and was appointed to this position. In January of 2013 David was elected to the position of Chair elect, and will once again serve as the Chairman of the Board in 2014.

Dave Mitchell MBA, MAHR, CIC, SPHR is an Expert Witness and Insurance Consultant.

Articles written and published include:

1. HR Risk Management Tip-Employees Using Their Own Vehicles for Company Business Published by News and Views 2005 (Independent Insurance Agents of Arizona Publication) also revised and published in HR & Employment Law Compliance Guide for Arizona Employers February 2006.

2. How to Navigate Employees through the Storms of Our Economy. Coauthored with Stewart Segall PhD News and Views March/April 2009.

3. Independent Contractors or Employees News and Views March 15, 2011.

4. Happy New Year It's That Time Again News and Views January/February 2012.

About Dan Mitchell

 
Dan Mitchell has held an Arizona Property & Casualty License since 1984 and Life & Health since 1997. In addition he obtained the Certified Insurance Counselor (CIC) designation in 1994. As a strong believer in education, Dan continues to stay current with industry products and offerings with his ongoing education. Dan Mitchell is one of the co-founding members of the agency, relocation from Colorado to Arizona to assist in opening Ideals first office. As an active partner, responsibilities include general administration, personal lines manager and sales of auto, home, business and life insurance.

Dan Mitchell is committed to the highest standards of excellence and dedicated to establishing a firm relationship of trust with his clients by providing personal service with expert advice. Dan Mitchell has served on several agent advisory boards for insurance companies including the Jonathan Trumbell board/Hartford, ASI/Hartford/AARP Agent Forum, CSE Insurance Company and the Encompass Insurance Company.

Dan Mitchell is an active member in the Surprise Regional Chamber of Commerce and currently leads a networking group for the Surprise Chamber. Dan Mitchell is also active in his local church and community by leading and hosting a neighborhood group. Neighborhood groups are organized to be the helping hands of neighbors in need. Whether yard work, basic home maintenance of financial needs, neighbors are encouraged and organized to step up and help one another. Organized activities also include helping local schools and outreaches.
 
Dan Mitchell - Ideal Insurance, AZ
Dan Mitchell - Ideal Insurance, AZ
 

Personally, Dan Mitchell loves to spend time with his wife and growing extended family. Current grandfather to ten grandchildren. Dan also enjoys building/construction projects, biking, fishing and playing guitar.
 

Meet Our Team of Experts

 

David Mitchell

Commercial Manager, Certified Insurance Counselor
Office: 623-889-7311
Fax: 623-209-5363
Email Me:
dave@idealins.com
 

Susan Johns

Commercial Customer Service Agent
Office: 623-889-7311
Fax: 623-209-5363
 

Lois Almond

Commercial Customer Service Agent
Office: 623-889-7311
Fax: 623-209-5363
Email Me:
lois@idealins.com
 
 

Dan Mitchell

Personal Lines Manager, Certified Insurance Counselor
Office: 623-933-8263
Fax:623-933-8422
 

Linda Watkins

Personal Lines Agent
Office: 623-933-8263
Fax: 623-933-8422
Email Me:
linda@idealins.com
 

Jama Sisson

Personal Lines Agent
Office: 623-933-8263
Fax: 623-933-8422
Email Me:
jama@idealins.com